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The island’s Director of Consumer Affairs agrees that the RBC Royal Bank should have supplied their customers with sufficient notice prior to making changes with the bank fees. MBC Prime first ran the story highlighting concerns by former Permanent Secretary Jacinta St. Helene over a notice which indicated an increase in fees as of November 5th. St. Helene has pledged to take the lead in advocacy for this not to take place. But as Miguel Fevrier Reports, the Director of Consumer Affairs says the situation brings to the fore an apparent deficiency in local banking regulations.

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